CUSTOMER SERVICE EXCELLENCE SEMINAR
Customer Service is more than just a trend. It is an essential part of any organization dealing and interacting with customers on behalf of the companies and organizations. Our Customer service seminar will equip your team with problem-solving and effective communication skills to improve customer satisfaction, sales and revenue of your organizations.
The seminar will be held on April 24, 2019 in Baku White City Center from 10:00 morning till 16:00 afternoon.
The aim of the seminar is to share and guide you through essential customer service skills and attitudes required for greater customer satisfaction driving business growth.
The slogan of our seminar– “Choose Better Service”.
During the seminar you will have a chance to meet with our our guest speakers from London, United Kingdom who will share their customer service experiences and knowledge with you. You will be able to ask them questions and make notes of some suggestions.
Our local speakers will guide you through active reading of verbal and non-verbal customer cues, as well as teach you effective conflict resolution and stress management techniques.
We kindly ask to follow the link for registration before purchasing the tickets: https://docs.google.com/forms/d/e/1FAIpQLSeMwyMpgQKnGua3Lm3lC4ph6FwiZTM29gwvi1OfY9ncV0n2Dw/viewform
Note: Participation in the event will be possible by purchasing a ticket and the ticket sales will start today, 02.04.2019 from our office, which is located at Baku, White City, Nobel avenue 25E, 5th floor.
For more information, please give us a call on the following numbers, which will be active from Monday through Friday from 9am to 6pm: +99412 404 1663/64/69; +99451 226 26 30.
During seminar we will talk about Basics of Customer Service which will include the following subtopics: Greeting, Time Management, Body Language, Complaint handling, Conflict Resolution and Stress Management.